How to Create Tiered Discount Functions for Your Store

Last updated
20th April 2024
Read time
6 mins

Tiered discounts are one of the most effective ways to increase average order value while rewarding your best customers. They incentivize customers to add more products to their cart to reach higher discount thresholds. With Sway Functions Generator, you can create sophisticated tiered discount structures that go far beyond Shopify's native capabilities.

Why Use Tiered Discounts?

Tiered discounts offer several advantages over flat-rate promotions:

How Tiered Discounts Work in Sway Functions Generator

The app provides robust tiered discount functionality that allows you to:

  1. Create multiple discount tiers based on cart value, quantity, or weight
  2. Set different discount types at each tier (percentage, fixed amount, free products)
  3. Apply discounts to specific product selections or the entire order
  4. Customize which customer segments can access the tiered discount

Implementation Examples by Store Type

For Apparel & Fashion Brands (500+ products)

Challenge: Need to increase average order value while maintaining margins on new arrivals.

Function: Tiered Discount
Configuration:
- Tier 1: Spend $100, get 10% off
- Tier 2: Spend $200, get 15% off
- Tier 3: Spend $300, get 20% off
- Exclude products from "New Arrivals" collection
- Show discount progression in cart

Business Impact: Increases average order value by 22% as customers add items to reach higher discount tiers, without sacrificing margins on latest products.

For Beauty & Cosmetics Retailers (100-300 products)

Challenge: Need to encourage product category exploration while increasing basket size.

Function: Tiered Discount with Category Requirements
Configuration:
- Tier 1: Buy any 2 products, get 10% off
- Tier 2: Buy any 4 products from at least 2 different collections, get 15% off
- Tier 3: Buy any 6 products from at least 3 different collections, get 25% off

Business Impact: Increases multi-category purchases by 35%, leading to higher customer lifetime value and product discovery.

For Home & Garden Suppliers (1000+ products)

Challenge: Need to create volume discounts for different product categories with varying margins.

Function: Multi-Category Tiered Discount
Configuration:
- For Furniture: Spend $500+ get 10%, Spend $1000+ get 15%, Spend $2000+ get 20%
- For Decor: Spend $100+ get 15%, Spend $250+ get 20%, Spend $500+ get 25%
- For Garden: Spend $150+ get 10%, Spend $300+ get 15%, Spend $600+ get 20%

Business Impact: Preserves margins across product categories while encouraging larger purchases in each department.

For Specialty Food & Beverage Brands (50-100 products)

Challenge: Need to incentivize bulk purchases while encouraging customers to try products across multiple categories.

Function: Quantity-Based Tiered Discount with Category Rules
Configuration:
- Tier 1: Buy any 6 products, get 10% off
- Tier 2: Buy any 12 products, get 15% off
- Tier 3: Buy any 18 products including at least 3 from "New Flavors" collection, get 20% off

Business Impact: Drives trial of new product lines while boosting overall order quantities, reducing per-unit fulfillment costs.

For Sports & Outdoor Equipment Retailers

Challenge: Need to create seasonal clearance discounts that increase with purchase volume.

Function: Seasonal Tiered Discount
Configuration:
- Apply only to products with tag "Winter Clearance"
- Tier 1: Buy 1 clearance item, get 15% off those items
- Tier 2: Buy 2 clearance items, get 25% off those items
- Tier 3: Buy 3+ clearance items, get 40% off those items
- Valid only until [end date]

Business Impact: Accelerates inventory turnover of seasonal items while maintaining full margins on current-season merchandise.

Step-by-Step Implementation Guide

To create a tiered discount function:

  1. From your Shopify admin, open the Sway Functions Generator app
  2. Navigate to "Create Function" โ†’ "Discount" โ†’ "Tiered Discount"
  3. Configure your discount structure:
    • Discount Tiers - Define spending or quantity thresholds and corresponding discount amounts
    • Cart Qualifiers - Set additional rules for when the discount applies
    • Customer Qualifiers - Specify which customer segments can access the discount
    • Item Selectors - Choose which products the tiers apply to and which receive the discount
  4. Set discount class (automatic or code-based)
  5. Configure discount compatibility with other promotions
  6. Test thoroughly before activating

Advanced Configuration Strategies

Customer-Segment Specific Tiers

Create different tier structures for different customer segments:

Function: Customer-Specific Tiered Discount
Configuration:
- For VIP customers: Tier 1 at $100 (15%), Tier 2 at $200 (20%), Tier 3 at $300 (25%)
- For Regular customers: Tier 1 at $150 (10%), Tier 2 at $250 (15%), Tier 3 at $400 (20%)
- For New customers: Tier 1 at $100 (10%), Tier 2 at $200 (15%), Tier 3 not available

Hybrid Discount Types

Combine percentage and fixed-amount discounts in different tiers:

Function: Hybrid Tiered Discount
Configuration:
- Tier 1: Spend $50, get $10 off
- Tier 2: Spend $100, get 15% off
- Tier 3: Spend $200, get 20% off plus free shipping

Time-Limited Escalating Tiers

Create urgency with time-limited increasing discount tiers:

Function: Escalating Tiered Discount
Configuration:
- First 24 hours: Tier 1 (10%), Tier 2 (15%), Tier 3 (20%)
- Next 48 hours: Tier 1 (7%), Tier 2 (12%), Tier 3 (17%)
- Final 24 hours: Tier 1 (5%), Tier 2 (10%), Tier 3 (15%)

Best Practices for Tiered Discounts

  1. Make thresholds achievable - Ensure the first tier is within reach of your average order value
  2. Communicate progression clearly - Show customers how close they are to the next tier
  3. Set meaningful jumps - Ensure the discount increase between tiers justifies additional spending
  4. Test threshold points - Analyze your price points to set optimal thresholds
  5. Consider product margins - Design tiers that maintain profitability across product categories

Real-World Success: Premium Activewear Brand

A Shopify Plus activewear brand implemented tiered discounts with category-specific rules:

Results:

Measuring Success

To evaluate the effectiveness of your tiered discount implementations, track these metrics:

Next Steps

Ready to implement tiered discounts for your store? Start by analyzing your current order value distribution to identify optimal threshold points. Create a tiered structure that encourages customers to increase their average spend by 15-30% to reach the next tier.

For complex tiered discount strategies or assistance with implementation, book a consultation with our team.

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Ask in our community
Question not answered? Ask us and other customers in the Sway customer community.
Go to community
Contact support
Message our support team privately to discuss anything specific to your organization
Contact support