Creating Shipping Discounts for Eco-Friendly Delivery Options
Last updated
5th May 2025
Read time
8 mins
Sustainable goods companies face a unique challenge: aligning their shipping practices with their brand's environmental values. While eco-friendly shipping options like carbon-neutral delivery are increasingly available, they often come with higher costs that can deter price-sensitive customers. Creating shipping discounts that specifically target and incentivize green delivery options is a powerful way to encourage customers to make more environmentally conscious choices at checkout.
Standard Shopify discounts don't allow for shipping method-specific discounting, but with the Sway Functions, you can create sophisticated shipping discount rules that specifically target eco-friendly delivery options.
The Business Case for Eco-Friendly Shipping Discounts
Aligned Customer Experience
Your shipping options reflect the same environmental values as your products
Reduced Carbon Footprint
More customers choose eco-friendly shipping, reducing your overall environmental impact
Brand Differentiation
Demonstrates a holistic commitment to sustainability beyond just product offerings
Customer Education
Raises awareness about shipping's environmental impact through incentivization
Marketing Opportunity
Creates a positive story about your brand's comprehensive sustainability approach
Step-by-Step Implementation
1. Access the Discount Functions Section
- From your Shopify admin, open the Sway Functions app
- You'll see Discount Functions Card on the dashboard. Click Create.
- Select "Shipping Discounts" option
2. Create a New Shipping Discount Function
Screenshot showing the Create function button and discount type selection
- Click "Create function"
- From the modal, select "Shipping Discount"
- You'll be taken to the function editor
3. Configure Basic Settings
Screenshot showing the basic discount configuration form
- Enter a descriptive campaign name (e.g., "Free Carbon-Neutral Shipping")
- Select the discount class (typically "Automatic Discount")
- Set the qualifier behavior to "Discount if all qualify"
4. Set Up Cart Value Qualifier (Optional)
Screenshot showing cart value qualifier configuration
If you want to set a minimum order value:
- Under "Cart Qualifier," select "Cart Total"
- Choose "Cart Subtotal" as the value type
- Set the condition to "greater than or equal to"
- Enter your minimum threshold (e.g., "$75.00")
5. Configure Shipping Rate Selection
Screenshot showing shipping rate selection
This is where you'll specify which shipping options receive the discount:
- Under "Rates to Discount," select "Shipping Rate Name"
- Choose the condition "contains"
- Enter identifying text for your eco-friendly option (e.g., "Carbon Neutral" or "Green Shipping")
- This ensures only eco-friendly shipping options will be discounted
6. Configure Your Shipping Discount
Screenshot showing shipping discount configuration
- Select "Fixed Amount Discount" as the discount type
- To make the shipping free, enter the maximum shipping rate amount
- Alternatively, enter a fixed discount amount (e.g., "$5.00")
- Add a message like "Free Carbon-Neutral Shipping on Orders $75+"
7. Configure Discount Settings
- For evergreen promotions, leave the end date open
- Consider whether to apply to subscription orders based on your business model
8. Save and Test
- Save your function
- Test thoroughly by creating test orders with different cart values and shipping options
Advanced Configuration Options
Tiered Eco-Shipping Discounts
For more complex incentive structures:
- Create multiple shipping discount functions with different thresholds
- For example:
- Orders $50-$74.99: 50% off Carbon-Neutral Shipping
- Orders $75+: Free Carbon-Neutral Shipping
- Set appropriate priority levels to ensure the most beneficial discount applies
Geographic-Specific Eco-Shipping Incentives
For stores serving multiple regions:
- Add a shipping address qualifier to your discount function
- Target regions where green shipping has the most impact or faces adoption challenges
- For example, offer deeper discounts in regions with higher ecological footprints
Limited-Time Enhanced Eco-Incentives
For Earth Month or sustainability campaigns:
- Create time-limited shipping discount functions with enhanced benefits
- For example: "Earth Month: Free Carbon-Neutral Shipping on All Orders!"
- Use the discount settings to set appropriate start and end dates
Implementation Example: Sustainable Goods Company
Screenshot showing sustainable brand shipping example
Here's a real-world example from a sustainable goods retailer:
-
Standard Eco-Shipping Promotion:
- Threshold: $75 minimum order value
- Eligible Rate: Any shipping option containing "Carbon Neutral" in the name
- Discount: 100% of shipping cost (completely free)
- Excluded Rates: Express and overnight shipping
- Message: "We're covering the cost of eco-friendly shipping on orders over $75!"
-
Earth Month Special:
- Threshold: No minimum (all orders qualify)
- Eligible Rate: Any shipping option containing "Carbon Neutral" in the name
- Discount: 100% of shipping cost (completely free)
- Time Period: April 1-30
- Message: "In honor of Earth Month, we're making all eco-friendly shipping free!"
Merchandising Your Eco-Shipping Discounts
Screenshot showing eco-shipping merchandising
To maximize the adoption of eco-friendly shipping options:
- Add Educational Content - Explain the environmental impact of different shipping methods
- Create Impact Visualization - Show the carbon savings achieved through green shipping choices
- Highlight the Incentive - Make the free or discounted eco-shipping prominently visible in cart
- Use Progress Indicators - Show how close customers are to qualifying for free eco-shipping
- Include in Marketing - Feature your eco-shipping initiative in email campaigns and social media
Real Results: Sustainable Brand Case Study
A sustainable goods company implemented eco-friendly shipping discounts with these results:
- 68% increase in carbon-neutral shipping selection
- 22% increase in average order value as customers added items to reach the free shipping threshold
- 17% decrease in overall shipping-related carbon emissions
- 34% of customers mentioned the eco-shipping option in post-purchase surveys as a differentiator
Measuring Success
To evaluate the effectiveness of your eco-shipping discount strategy, monitor these metrics:
- Green Shipping Adoption Rate - What percentage of orders use eco-friendly shipping options?
- Average Order Value Impact - Has AOV increased since implementing the threshold-based discount?
- Carbon Footprint Reduction - How much has your shipping-related carbon footprint decreased?
- Customer Feedback - Are customers mentioning and appreciating the eco-shipping options?
- Cart Abandonment Impact - Has cart abandonment decreased with the shipping incentive?
Common Issues and Solutions
| Issue | Solution | |-------|----------| | Low awareness of eco-shipping benefits | Improve educational content about environmental impact | | Threshold too high for average customers | Adjust threshold based on your actual AOV patterns | | Limited carrier options for eco-shipping | Research and add more carrier partners with green options | | Confusion about which options qualify | Improve naming consistency and add clear eco indicators |
Next Steps
Ready to implement eco-friendly shipping discounts for your sustainable goods store? Start by:
- Ensuring your shipping carriers offer carbon-neutral or other eco-friendly options
- Analyzing your order value distribution to set appropriate thresholds
- Creating clear naming conventions for your eco-friendly shipping options
- Setting up your shipping discount function
- Developing educational content about the environmental benefits of green shipping